Patient confidentiality

The surgery has a strict confidentiality policy and the Practice computer system is registered under the Data Protection Act and all staff have to sign a Confidentiality Agreement.

Your records are kept both on the computer and in paper form and only staff employed by or associated with the practice will be able to access these records without your consent.

Occasionally you may receive treatment/care from an outside agency like Social Services and some of your information may be shared in order to provide the best care possible. We will only pass on information to them if there is a genuine need for it.

The government sends out requests to allow other agencies to review some of your records, at no point is patient identifiable information given and any information given needs to have your consent.

If you give permission for a family member/relative to discuss your health records or needs then this will need to be done in writing so it can be attached to your record for the GP to see. If you have any questions please ask reception.